Shipping Policy

At Vala Tourism, we aim to provide fast, secure, and reliable travel Packages,

1. Types of Deliverables

Vala Tourism provides two types of deliverables:

a) Digital Deliverables (Primary)

• E-tickets
• Hotel Booking
• Tour confirmations
• Itineraries
• Invoices

Delivery Method: Email / WhatsApp
Delivery Time: 1–48 hours after successful payment (depending on the service)

2. Order Processing Time

• All digital orders are processed instantly after payment confirmation.
• Physical orders are processed within 1–2 business days.
• Orders placed on Sundays or public holidays will be processed the next business day.